Shipping policy
🚚 SHIPPING POLICY
Last updated: 28 June 2026
How long until it arrives?
We process every order within 1–3 business days — usually faster. Once it's on its way, here's what to expect:
- 8–14 business days - realistic
- 15–30 business days - may happen
We'll always be honest with you: occasional delays can happen due to customs processing or courier backlogs. If something seems off with your order, just email us at main@patoosko.com and we'll look into it straight away.
How much does shipping cost?
Shipping costs are all free.
Can I track my order?
Yes. When tracking is available, you can track it on our page TrackYorOrder by using your tracking number. We'll send you the details by email as soon as your order ships. Keep an eye on your inbox — and your spam folder, just in case.
What about customs and import fees?
Import taxes may apply depending on your country — these are the responsibility of the customer and are outside our control.
Which courier will deliver my order?
We work with a range of international couriers and local postal services depending on your location, the product, and where it ships from. You won't be able to choose a specific courier — but we always use the most reliable option available for your region.
Once your package reaches your country, it may be handed over to your local postal service. In some cases, you may need to collect it from a local pickup point — your tracking information will let you know if that's the case.
Questions about your order? main@patoosko.com — a real human will reply.